Frequently Asked Questions

Welcome to our FAQ page! Below you’ll find answers to common questions about our services, our approach, and how we work with businesses.

Q: Who do you work with?
We specialise in supporting women-led businesses, local entrepreneurs, creatives, and purpose-driven organisations in Brunswick and throughout Melbourne. Whether you're a sole trader, a start-up, or an established company, we’re here to help.

Q: What makes your firm different?
As a female-led firm, we bring a people-first, empathetic approach to accounting. We value transparency, collaboration, and clarity—so you always know where you stand.

📚 Services Offered

Q: What accounting services do you provide?
We offer:

  • Tax planning and compliance

  • Bookkeeping and BAS preparation

  • Payroll services

  • Business structure advice

  • Xero and cloud accounting support

  • Business growth and cash flow consulting

Q: Do you help with individual tax returns?
Yes! We prepare personal tax returns for individuals and sole traders, and ensure you claim everything you’re entitled to.

Q: Can you help me set up my business?
Absolutely. We guide you through choosing the right business structure, registering for an ABN, GST, and more—so you start off strong.

🖥️ How We Work

Q: Are your services available online or in-person?
Both! We’re based in Brunswick and love a local coffee catch-up, but we also work with clients remotely using cloud-based tools like Xero, Google Workspace, and Zoom.

Q: Do you work with Xero and MYOB?
We’re Xero-certified advisors and primarily use Xero for bookkeeping and reporting. We also support MYOB and QuickBooks upon request.

Q: What are your fees?
Our pricing is transparent and tailored. We offer fixed monthly packages for ongoing clients, and up-front quotes for once-off services. Contact us for a free discovery call.

🕰️ Booking & Support

Q: How can I get started?
Click [here] to book a free 20-minute consultation. We’ll chat about your needs and see how we can support you.

Q: What if I need support outside normal hours?
We understand small business life is unpredictable. While our standard hours are Monday–Friday, 9am–5pm, we offer after-hours meetings by appointment.

Q: Do you offer support during tax time?
Definitely. We gear up for tax season with extended hours and priority turnaround for our business clients.

🌱 Values & Community

Q: Are you involved in the Brunswick community?
Yes! We're proud to support local events, women in business networks, and eco-conscious business initiatives. We believe in building community through collaboration.

Need more help? Reach out via [email/contact form] or call us directly on 03 9217 6431